We understand that you were looking for the RCA of this issue. Currently, all your services are stable. The issue originated within our internal systems, which caused the disruption. Our team has taken the necessary actions to ensure this does not happen again. Since there is no further action required, we will proceed to resolve this case.
Reason for Rejection:
The customer‑provided LOAs currently state 400G, which Equinix does not support.
Updated LOAs must reflect 100G in order to be accepted.